Agentic software studio · Secure runtime included

Custom agentic software, built at the speed of intent.

We build production-grade agentic systems on a secure runtime with control, visibility and governance built in from day one.

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noveltylab/client.runtime

HostedLive

Live workflows

184 need review

Avg reply time

1.2sall channels

Policy pass rate

98.7%last 24h

Assisted revenue

$18.4kthis month

Workflows/needs attention

4 open

Selected workflowin policy

Instagram buyer needs sizing help

Instagram DM handled by commerce agent.

Matched shopper to existing customer profile

Checked inventory and return policy

Five principles.
Zero compromises.

Visibility

Every action, prompt, and decision is observable in real time. Opacity breaks trust — we never ship a black box.

Security

Zero-trust by default. Secrets vaulted, traffic encrypted, and inputs sandboxed at the kernel.

Control

Rate limits, tool allowlists, and data scopes — composable per agent and per tenant.

Compliance

SOC 2, ISO 27001, HIPAA, and GDPR built into the runtime — not buried in documentation.

Governance

Human-in-the-loop checkpoints and immutable audit trails. Approvals your board can actually read.

[02] PRODUCTS

Three product paths, one studio-built runtime.

Explore the systems we currently build and operate for clients: secure runtime infrastructure, conversion-focused commerce agents, and reputation workflows with human review and auditability.

Agent Runtime

The secure runtime behind every agent we ship.

Deploy governed agents across ecommerce, booking, social channels, and internal workflows with observability, compliance, staged rollout, and hosted or on-prem options.

Custom ecommerce that answers, recommends, and converts.

Connect your storefront, catalog, policies, Facebook, Instagram, and WhatsApp so every shopper gets fast product-aware help that increases conversion.

Reputation automation for public feedback.

Monitor reviews and public feedback, draft on-brand replies with guardrails, and keep response quality high across locations, teams, and channels.

[03] HOW WE BUILD / RUNTIME

One runtime under
every build.

We don't reinvent foundations on every engagement. Every system runs on the same agentic runtime — observable, secure, and governed by default.

Weeks to launch, not quarters
Policy primitives and typed contracts are already there — we start past the boilerplate.
Secure by construction
Vaulted secrets and isolated execution — hardening is the substrate, not a phase.
Agentic, not chatbot-y
Plans, tools, and memory compile into workflows that act, not surfaces that reply.
Fast where users feel it
Sub-40ms agent p95 — tuned for the latency your users notice.

noveltylab/runtime.control

unifiedLive12ms

Domain topology

Active: All domains

Agent core

CommerceCheckout & catalog124 agents

SupportTickets & handoff89 agents

OperationsWorkflows & ops56 agents

Throughput

+4.2% · 2.4M / day

Live trace

14:32:01commerce_agent · checkpoint ACK
14:31:58policy_bundle · applied all domains
14:31:44support_handoff · trace exported

One agent core routes every domain — live metrics, policy, and audit in one place.

0.00%

Runtime uptime across builds

0ms

Median agent latency in prod

0.0B

Audit events governed / month

0×

Faster than building from scratch

[04] REVIEWS / IMPACT

Proof from teams we've shipped with

Operators, security leads, and product owners.

SOC 2-ready in 90 days

“Compliance finally lives in the same place as the runtime. Legal gets answers from the trail, not from Slack threads.”

[05] PARTNER / START

The agentic web is here.
Don't watch it. Ship on it.

Tell us what you want to ship. We'll come back with scope, timeline, and a path to production on a runtime that's already battle-tested.